MERIT 2.0 Solutions

Cybersecurity and IT Help Desk

MERIT has a 40-year legacy as the best IT partner for businesses in Hampton Roads, Virginia Beach-Norfolk, and the greater Providence, RI area.

Case Studies

Success Stories

IT Resources

Empower your people: Harness the power of technology

Quick Guides

Simple IT solutions that can elevate and inspire your team.

Articles

Custom-written articles with insight into smartphones, AI, and topics your workers care about.

A one-on-one IT support session with an IT expert providing IT services in Hampton Roads. The client is sitting at a desk with a laptop while an expert stands next to them, fixing the issue.

IT Help Desk

Express Support

Our Express Tech can repair 15 common problems in 15 minutes or less. A single call to MERIT can fix your problem and empower your organization.

EXPERT ESCALATION

For complex issues, our Level 2 and 3 engineers handle heavy lifts like network infrastructure, cloud servers, and migrating data to the cloud.

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Experienced IT Consultants in Hampton Roads

Wiring people and futures for 40+ years, we are confident your employees will love our team.

MERIT has removed our technological burden–they keep our systems running so we can keep seeing pets!
Dr. Geoff Campbell
at Edinburgh Animal Hospital
MERIT provides knowledgeable and friendly service from techs who communicate in language that I can understand.
Marilyn Keffer
at Crossroads Fuel Service
MERIT resolves our problems remotely, so the solution is just a phone call or e-mail away without any delay whatsoever.
Greg D. McCormack, P.C.
at McCormack & McCormack, Attorneys at Law
MERIT made the move to our new office a lot less stressful, and our new phone system has been a game changer for us.
Aaron Phipps
at The Lawson Companies
MERIT seems like an extended family, like they are part of us… they come out and get things done.
Mark Stevenson
at Hanger Law

     Excellent  
     Based on 153 reviews 
    
 
 
   
 
 
        
   Austin Moore 
 2024-05-08
 
 
  Fantastic all around when on the job!! Great team of people who seem like they simply want to help. Definitely recommend!
  
 
       
   Vasilios Efthimiades 
 2024-05-06
 
 
  Merit 2.0 monitoring systems at their best!  We did not realize we had a memory issue with one of our laptops.  Through the monitoring that Merit performs they were able to identify a memory problem and resolve it quickly without any issues.
  
 
       
   Thomas Bosworth 
 2024-05-03
 
 
  Merit 2.0 is always there with knowledgeable, pleasant and responsive help. As general manager, the piece of mind having Merit 2.0 support our IT needs is invaluable.
  
 
       
   C Reeder 
 2024-04-30
 
 
  quick service; issue resolved in minutes
  
 
       
   Pete Gingras 
 2024-04-26
 
 
  great support, friendly, helpful.
  
 
       
   Mary Anne Bryant 
 2024-04-25
 
 
  I'm working on an important and time-sensitive project today and Merit Solutions employee Josh resolved my problem quickly and efficiently. He provided helpful tips for daily usage to prevent future recurrences of the same problem.
  
 
       
   Mariel Ertel 
 2024-04-16
 
 
  Josh at MERIT is so quick and responsive in solving problems! Very kind and helpful. He explained the issue to me and was able to completly fix the problem over the phone!