It’s not every day that you encounter a business technology solution that’s capable of connecting all of your employees together in a quick and easy way. Voice over Internet Protocol, or VoIP, is a great way for your business’ employees to collaborate, both in and out of the office. We’ll go into three reasons why your business should invest in VoIP now to further improve operations and efficiency regarding employee collaboration.
VoIP Improves Inter-Department Communication
If you’re relying on traditional landline telephones to get in touch with your employees, there are countless events that can make this more complicated and time-consuming. What if the employee isn’t at their desk and you have to leave a voicemail? Furthermore, what if the employee doesn’t see the voicemail until much later on in the day? While this might be fine if the issue isn’t immediate, it doesn’t help urgent situations where you need a response as soon as possible. VoIP doesn’t rely on your traditional handset, as it can be used on multiple different devices even while away from the desk, making it more likely that your calls won’t fall on deaf ears.
VoIP Allows for Flexibility
Many organizations these days have at least a couple of employees who work out of the office, even if it’s only from time-to-time. If you give these employees options for how to stay in contact with your office, you create more opportunity for collaboration when it matters most. Like we said, VoIP can be used on many different kinds of devices, including desktops, laptops, and mobile devices, bringing in a level of flexibility that you could only dream of with a traditional landline solution.
VoIP Takes Advantage of Additional Features
Can your landline phone service give you access to video conferencing to make remote workers or prospective clients feel like they’re right there in the room with you? What about instant messaging? How about all of the features that a traditional phone service has (conference calling, forwarding, etc.) in addition to all kinds of additional services that enhance the way your team collaborates? VoIP is so dynamic that you can add in any additional features you need as you see fit. It’s not like cable television where you have a bunch of channels you don’t need, but are still paying for--we only want you paying for services you find value with.
Does your business want to get started with a quality VoIP solution that can save you money while improving the success of your employees? MERIT Solutions can help. To learn more, reach out to us at (757) 420-5150.