MERIT Solutions Blog

MERIT Solutions has been serving the Chesapeake area since 1982, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

4 Benefits You Won’t Believe About Managed IT

4 Benefits You Won’t Believe About Managed IT

How does your organization manage its mission-critical technology solutions? We know that most small businesses have some sort of trouble with this topic, either due to budget constraints or a lack of personnel. Either way, we know that there is a better way to manage your business’ technology, and it’s all thanks to managed IT services.

Some small businesses rely on their staff to ensure technology maintenance occurs regularly, which isn’t the best way to go. Your employees don’t have the same skills and certifications that a trained IT technician will have. Furthermore, if you don’t have an in-house IT department, chances are your employees simply don’t have anyone to go to if they are having technology troubles, forcing them to figure out the problems for themselves.

You didn’t hire these specialists to do their job plus IT maintenance. You hired them to use their skills for the betterment of your organization--and chances are that they are spending more time than necessary on troubleshooting technology troubles. Your business doesn’t have time or resources to waste on managing IT tasks. Instead, let a managed IT provider like MERIT Solutions handle this responsibility. Here are four benefits that your organization can take advantage of with managed IT.

User Productivity
When your employees can reach out for assistance with their IT troubles whenever they need it, they are much more productive. Too many employees are concerned over how much cost their company will incur by contacting outside help, and don’t as a result. When employees don’t hesitate to get the IT help they need, however, they can focus on their work. Furthermore, since your technology is maintained in a more effective way, your workstations will simply run better, which leads to improved user productivity.

Fewer IT Expenses
Managed IT means that your business’ technology is going to be maintained regularly, which can go a long way in decreasing your IT expenses in the long run. For one, you’ll be at a reduced risk of hardware failure, which can make a world of difference in your budget. After all, replacing expensive equipment like workstations or servers in the event of a failure is a capital expense that no organization wants.

Higher IT Staff Productivity
Let’s say that you have an in-house IT department. Chances are that they don’t have time to address all of the responsibilities they have been given. They likely only have time to devote to helping your employees with their technology problems, or implementing new solutions designed to enhance productivity. By working with a managed IT provider, you can supplement your IT staff so that they can get the most work done in the limited amount of time they are available.

Greater Return on Investment
The break-fix model to IT maintenance is a problem for many organizations because it accrues major long-term costs. Add in a couple of hardware failures and the downtime they cause and you have a major issue at hand. Managed IT resolves these issues for a small monthly fee, rather than a major up-front expense that cripples your budget. Therefore, you pay less for more, offering a greater return on investment.

Does your business’ budget need some relief? You’re not alone--plenty of small businesses need the flexibility that managed IT can provide. MERIT Solutions can help your organization succeed by improving the way you manage your technology. To learn more, reach out to MERIT Solutions at (757) 420-5150.

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