MERIT Solutions Blog

MERIT Solutions has been serving the Chesapeake area since 1982, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

A Cloud Provider Hosting Your Company’s Data Should Care as Much as You Do

A Cloud Provider Hosting Your Company’s Data Should Care as Much as You Do

By now you’ve heard about the cloud and all that it can do for businesses, but not all cloud providers can claim equal levels of availability and overall quality as others. Therefore, one of the most critical considerations you have to make when rolling out a cloud service regards who will be managing your company’s cloud computing platform.

Public cloud services are usually sold by two sources. There are some provided by very large and well-known technology companies, like Google Drive, Microsoft OneDrive, and Dropbox. On the other hand, there are managed service providers that offer a hosted cloud solution. How do you choose between the two?

You can compare this situation to purchasing products from a big box retail store. While the products might be great for a number of reasons, including convenience and price, it’s unlikely that you will get the same in-depth analysis or treatment that you would get if you went through a specialized retailer. Therefore, when you go through “big box” cloud providers, you’ll likely receive a passable product, but not one that’s specialized to fit your company’s unique needs. Plus, since these larger cloud providers are designed to target the lowest common denominator, it’s likely that they will focus on providing similar service to a large audience, rather than focusing their efforts on catering to your business’s specific needs.

Basically, this is the exact opposite of what a managed service provider offers your organization.

A cloud service offered by a managed service provider is a much more personalized. At its most base level, the relationship between your business and a managed service provider is more personal and close-knit, allowing the MSP to deliver a solution that’s designed specifically for your organization. Furthermore, the MSP will be your go-to source for support of your cloud service, so you’ll never have to worry about being put on hold for hours on end. Instead, you have a familiar voice on the other end of the telephone who is willing to help you with any of your troubles. Furthermore, we will help you get the most out of your service level agreement so that your budget doesn’t suffer from unclear expectations or otherwise.

Cloud computing is one aspect of your business technology infrastructure that you need to ensure is handled properly. To make the right choice for your cloud service provider, reach out to MERIT Solutions at (757) 420-5150.

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