Consider something for a moment: aside from their size and the resources at their disposal, what makes a small to medium-sized business so different from a large, enterprise-sized one? If you really consider it, there isn’t all that much. This is why many SMBs have turned to managed services… to receive IT support comparable to what the large businesses get.
Of course, this isn’t the only reason that SMBs turn to managed service providers (MSPs). Other benefits of leveraging an MSP’s services also include:
As the authority figure in your company, there are responsibilities that are only appropriate for you to take on for yourself. However, if you find yourself stuck in a position where you have to see to other responsibilities - ones that don’t require the boss’ input, but do require the experience you’ve built up - the time you have to see to your duties is encroached upon.
An MSP’s services can help resolve this conflict. Rather than you needing to divert your attention to these “other” tasks, you can delegate some to the MSP’s team. They have the experience needed to properly see to the needs of your business, leaving your time free to see to other responsibilities.
It isn’t that many small and medium-sized businesses completely lack any technology planning - it’s just that “call repairman/buy replacements when things break” isn’t an effective plan of action in a business environment that is built upon efficiency. Furthermore, without the right insight into the technology, it can be easy to focus too much on the “cool factor” of a certain technology, and not enough on what would actually benefit your business and its operations.
Part of an MSP’s responsibility is to work with you to identify your business’ needs - both imminent and impending - and create a strategy that sees to fulfilling them all. While the technicians here at MERIT Solutions can still appreciate if a certain technology has some cool features, this doesn’t factor into what it is that goes into an infrastructure… your needs do.
Which sounds like a better strategy to you: paying to resolve expensive technology malfunctions and issues as they happen, or paying a set cost each month to proactively minimize these annoyances and maintain your productivity? This is the difference between the traditional approach to technology maintenance and the more effective strategy that managed services leverage. While the traditional first example was once the best way to go about utilizing (and maintaining) technology in a business, the second example - managed services - has left it behind. Really, which one sounds better for a business that needs to maintain a budget to use?
Let’s face it... unless you have a dedicated team of IT professionals on staff, you don’t have the in-house experience needed to really keep your information technology at the level it needs to be. Supplementing your existing staff (however many people that may be) with managed services can prove to be a huge help to your business’ IT wellness, as it affords your team the opportunity to focus on improvement, rather than trying to keep up with maintenance needs exclusively.
To enjoy these benefits and more, reach out to the professionals at MERIT Solutions. Give us a call at (757) 420-5150 today!