MERIT Solutions Blog

MERIT Solutions has been serving the Chesapeake area since 1982, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Video Conferencing Is Part of the New Normal

Video Conferencing Is Part of the New Normal

The COVID-19 pandemic changed a lot of situations for many, many people. One way it changed businesses is that they had to find a way to conduct business when their business models had been upheaved by the need to support newly remote workforces. One solution that most businesses (and individuals for that matter) found was video conferencing. This month we will tell you why the video conference is not just a remote solution, but also the new normal for businesses. 

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VoIP Is a Solid Tool for Business

VoIP Is a Solid Tool for Business

Nothing changes the fortunes of a business more than clear lines of communication and with nearly every organization looking to reduce redundancies, a lot of businesses are starting to take advantage of Voice over Internet Protocol (VoIP) solutions, using the resources they already have in place to avoid paying twice over. 

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VoIP Can Be a Game Changer

VoIP Can Be a Game Changer

Traditionally, the business telephone system is one of the most expensive operational costs, especially if you take into account a business’ expanding mobility. Today, there is an option that changes the way that businesses look at their phone platform. That option is VoIP, or Voice over Internet Protocol. Today we’ll tell you a little bit about VoIP and tell you how it can drastically improve your business’ communication.

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How Unified Communications Improves Productivity

How Unified Communications Improves Productivity

Unified communications might seem like a pipe dream, but today with cloud-hosted solutions, it is not only possible, but simpler to deploy than you may realize. This month, we’ll take you through what a unified communications platform is and how it can help your business be more efficient and productive. 

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Three Ways (Out of Many) That VoIP Boosts Productivity

Three Ways (Out of Many) That VoIP Boosts Productivity

VoIP—Voice over Internet Protocol—is an incredibly useful tool for today’s businesses to make use of, especially in terms of improving productivity. Let’s consider a few capabilities that can give you and your team a leg up.

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Why Unified Communication Is Necessary… Especially Now

Why Unified Communication Is Necessary… Especially Now

With a few notable exceptions, businesses today are largely in a holding pattern, waiting for the time to come when their operations can resume in full force. When the time comes to do so, however, there are likely to be some growing pains as everyone settles back into their old processes and operations. To help minimize these impacts, we recommend spending this time to improve your business communications.

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Video Conferencing Is a Great Tool for Distance Meetings

Video Conferencing Is a Great Tool for Distance Meetings

With more people working from home recently because of the COVID-19 outbreak, remote communication options are being leveraged to keep people on the same page and businesses running effectively.  One of those options is video conferencing, and it is helping many people get a semblance of normalcy in a time when things couldn’t be less normal. 

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Communication Practices to Keep Everyone on the Same Page

Communication Practices to Keep Everyone on the Same Page

A lot of people have been working from home for the better part of a month, but the rise of the remote worker was happening long before the COVID-19 outbreak demanded people work from home. Today, business owners that wouldn’t typically be in favor of a remote workforce are starting to come around as they see comparable productivity and less overhead costs than normal. With their remote workforce doing pretty well, one problem that these business owners are seeing is periodic miscommunication. Let’s take a look how to improve your company’s remote communications with technology you probably already have access to. 

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How Improving Communications Improves Your Business

How Improving Communications Improves Your Business

If you were to search Google for “the most important thing for a company to be successful,” there appears to be a wide range of answers - from team management, to sales skills, to relationship building, to decision making. However, among the vast majority of the results, there was one common thread: the ability to communicate. That’s why we’re exploring how to best communicate with people associated with your business.

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Tip of the Week: Using Digital Signs

Tip of the Week: Using Digital Signs

If you walk into any office out there, chances are you’ll see signs on the wall indicating who is located where, as well as those that identify points of interest that visitors might need. With digital technology taking over many aspects of the office, it was a given that it would eventually impact signage. If it’s used right, digital signage can highlight important parts of your office and encourage employees to give it their all during the workday.

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None of VoIP’s Issues Are Enough to Prevent You from Using It

None of VoIP’s Issues Are Enough to Prevent You from Using It

Voice over Internet Protocol (or VoIP) solutions were made to give organizations another means of utilizing a service that they were already paying for - their Internet connection. Of course, like any solution, VoIP can have its disadvantages, it is just that most of these disadvantages hinge only around the lack of a strong and reliable bandwidth connection.

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Add VoIP Today for a Better Telephone System

Add VoIP Today for a Better Telephone System

For many businesses, the struggle of how they keep in contact both internally and externally is very real. Some companies are still at the mercy of their telephone providers, which is far from the ideal approach to communications. Indeed, there is a better option for companies in need of a comprehensive telephony platform, and it’s Voice over Internet Protocol, or VoIP for short.

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See a Major Communications Boost Cloud-Hosted VoIP

See a Major Communications Boost Cloud-Hosted VoIP

Voice over Internet Protocol, also known as VoIP, has grown more popular with businesses in recent years, and it’s hard not to see why. The sheer amount of benefits that it provides to businesses--small organizations in particular--make your traditional telephone system look outdated and inefficient. We’ll discuss some of the greatest benefits today.

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Effective Conferencing Goes a Long Way

Effective Conferencing Goes a Long Way

Many organizations that don’t have the same breadth of funding and services might wind up spending more capital in attempts to compete with these larger organizations, but the way forward isn’t always clear. For small businesses that have trouble managing the many moving parts of their business, communication is key--especially in an age where so many businesses have remote employees who are not always in the office to speak to directly. We’ll discuss what the modern face of communications looks like with a particular focus on conferencing services.

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3 Ways VoIP Can Enhance Your Employees’ Collaboration: Here’s How

3 Ways VoIP Can Enhance Your Employees’ Collaboration: Here’s How

It’s not every day that you encounter a business technology solution that’s capable of connecting all of your employees together in a quick and easy way. Voice over Internet Protocol, or VoIP, is a great way for your business’ employees to collaborate, both in and out of the office. We’ll go into three reasons why your business should invest in VoIP now to further improve operations and efficiency regarding employee collaboration.

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Innovation Is Changing Entire Aspects of Business

Innovation Is Changing Entire Aspects of Business

The search for the right technology for your business sometimes becomes problematic because you either don’t have the necessary capital or operational leeway to integrate the latest and greatest solutions. For the company that needs an upgrade, and doesn’t exactly know what the next move is, consulting with an IT professional is a great option, and can turn your entire business around.

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Tip of the Week: Canned Responses can Streamline Communications

Tip of the Week: Canned Responses can Streamline Communications

Email is a crucial part of normal business operations, but while email can provide a great medium for communication, sometimes you don’t have time to respond to every single message in a sincere and meaningful way. This is where Gmail’s canned responses come in. For this week’s tip, we’ll go over how you can set up your very own canned responses so that you can cut down on wasted time during your repetitive email communications.

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Small Business Communication Options to Boost Productivity

Small Business Communication Options to Boost Productivity

Miscommunication is something that plagues even the best, most organized organizations. Small businesses might be more tight-knit than your traditional enterprise, but humans are prone to miscommunication, and can be a major problem. We can help your business improve the way that it communicates and collaborates, and it all starts by considering how you can eliminate miscommunication in your office.

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Strong Internal Communications Can Bring Major Benefits

Strong Internal Communications Can Bring Major Benefits

Internal communications are remarkably important for a business with multiple moving parts. In a world with many choices for communication, how does your company keep in touch? We’ve put together five great ways that your company can take advantage of today’s networking technology to create an infrastructure meant to help your employees stay connected to one another and promote organizational cooperation.

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Business Technology Continues to Shift to the Web

Business Technology Continues to Shift to the Web

Businesses today rely on so much technology that it’s impossible to think about operations without considering how technology can make them more efficient. In fact, many organizations would completely collapse without the innovations brought about as a result of technology development. One of the hottest trends over the past few years has been the shift from in-house assets to web-based assets, ranging from application access to infrastructure hosting.

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